KeraFirm Pro Refund Policy

We want customers to have confidence when purchasing KeraFirm Pro. If the product does not meet your expectations, eligible purchases may be returned for a refund under the 60-Day Money-Back Guarantee described below.

Your 60-Day Refund Period

The KeraFirm Pro refund period begins on the date your package is delivered.

You may request a refund within 60 days of delivery. Before deciding whether KeraFirm Pro is right for you, we recommend using the product consistently and allowing reasonable time to evaluate your experience.

If you ultimately decide that KeraFirm Pro is not suitable for you, you can follow the return process below.

How the KeraFirm Pro Refund Process Works

1. Confirm Your Return Window

First, verify that your refund request falls within 60 days from the delivery date.

Your carrier’s tracking information can be used to confirm when the package was delivered.

2. Submit a Refund Request

Contact the KeraFirm Pro support team by email:

contact@karafirrmpro.com

For faster identification of your request, use “Refund Request” as the email subject line and let the support team know that you would like to return your order for a refund.

3. Prepare the Complete Order for Return

When returning your KeraFirm Pro purchase, send all bottles from the order, regardless of whether they are:

✓ Opened
✓ Unopened
✓ Empty
✓ Partially used

The returned package should also include the Packing Slip.

Please provide your full name, email address, and order ID, if available, so the returned order can be identified and processed.

4. Send Your Return Package

Use the following return address:

19655 E 35th Drive, Suite 100
Aurora, CO 80011

Important: Customers are responsible for the cost of return shipping. Return shipping fees are not covered.

When Will Your Refund Be Issued?

After the returned package has been received and processed, the applicable refund will be issued.

Please allow approximately 5–10 business days for the refund to appear on your original card or payment account. The exact timing may vary depending on your payment provider.

Need Assistance With a KeraFirm Pro Refund?

If you have questions about the KeraFirm Pro refund policy, return requirements, order details, or the 60-Day Money-Back Guarantee, contact customer support before sending your package.

KeraFirm Pro Customer Support

📧 Product & Refund Email
contact@karafirrmpro.com

🔗 Order Self-Service
ClickBank Order Self Service

📞 U.S. Support
1-800-390-6035

🌎 International Support
+1 208-345-4245

Support Is Available For

✓ KeraFirm Pro refund questions
✓ Return and order assistance
✓ Shipping and delivery concerns
✓ Product questions
✓ 60-Day Money-Back Guarantee support